Privacy Policy
Last Updated: 15 January 2025
At arovoraeron, we're committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our money mindset development services. We believe transparency matters, and you deserve to know exactly what happens with your information.
Information We Collect
Personal Details You Provide
When you sign up for our programmes or contact us, we collect information that helps us deliver our services effectively. This includes your name, email address, phone number, and any details you share about your financial goals during registration or consultation.
Automatically Collected Information
Our website gathers technical data through cookies and similar technologies. This includes your IP address, browser type, device information, and how you navigate through our site. We use this to improve your experience and understand which content resonates most with our audience.
- Device identifiers and operating system details
- Pages visited and time spent on our website
- Referring websites and search terms used to find us
- Geographic location data based on IP address
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to delivering value through our money mindset programmes.
- To provide and personalise our educational services based on your learning needs and financial development goals
- To communicate with you about upcoming courses, workshops, and relevant content that might interest you
- To process your registration and manage your participation in our programmes
- To improve our website functionality and create better learning resources
- To comply with legal obligations and protect against fraudulent activity
We will never share your personal financial information with third parties for marketing purposes. Your trust is central to everything we do.
Legal Basis for Processing Under UK GDPR
Under United Kingdom data protection law, we process your personal data based on several lawful grounds. When you sign up for our services, we rely on contract performance. For marketing communications, we depend on your consent. And sometimes, we have legitimate interests in processing data to improve our services.
- Contractual necessity when you enrol in our programmes
- Your explicit consent for email newsletters and promotional content
- Legitimate interests in analysing website usage and preventing fraud
- Legal compliance when required by United Kingdom law
Data Sharing and Third Parties
We work with carefully selected service providers who help us deliver our programmes. These include email service platforms, payment processors, and website hosting providers. All third parties are contractually bound to protect your data and use it only for specified purposes.
Categories of Recipients
- Email marketing platforms that help us send course updates and educational content
- Payment processors for secure transaction handling
- Cloud storage providers where we maintain our learning materials
- Analytics services that help us understand website performance
We may disclose your information if required by law, court order, or governmental regulation. But beyond these specific circumstances, your data stays within our trusted circle of service providers.
Your Rights and Control
Under UK GDPR, you have substantial rights over your personal information. You're not just a passive participant in this relationship. Here's what you can do:
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days. If you want to transfer your data to another service, we'll facilitate that process.
Correction and Deletion
Notice something incorrect in your profile? Let us know, and we'll update it promptly. You also have the right to request deletion of your personal data, though we may need to retain certain information for legal compliance.
Marketing Preferences
Every marketing email includes an unsubscribe link. Click it, and you're off our promotional list immediately. You'll still receive essential communications about programmes you've enrolled in, but the marketing stops.
- Request access to your personal data we're processing
- Ask us to correct inaccurate information
- Request deletion of your data in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent for specific processing activities
- Lodge a complaint with the Information Commissioner's Office
Data Security Measures
We take protecting your information seriously. Our systems use industry-standard encryption for data transmission and storage. Access to personal data is restricted to employees and contractors who need it to perform their roles, and all our staff receive regular data protection training.
While we implement robust security measures, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention Periods
We don't keep your data indefinitely. Once it's no longer needed for the purpose it was collected, we either delete it or anonymise it for statistical analysis.
- Active programme participant data: retained during enrolment and for two years afterwards
- Marketing consent records: kept until you withdraw consent
- Financial transaction records: maintained for seven years per UK tax requirements
- Website analytics: aggregated data retained for three years
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Some are essential for the site to function properly. Others help us understand how visitors use our content so we can make improvements.
Types of Cookies We Use
- Essential cookies that enable core website functionality
- Performance cookies that collect anonymous usage statistics
- Functional cookies that remember your preferences
You can control cookies through your browser settings. Disabling certain cookies might affect website functionality, but you'll still be able to access most content and services.
International Data Transfers
Some of our service providers operate outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by UK authorities or adequacy decisions confirming the receiving country provides adequate protection.
Children's Privacy
Our services are designed for adults developing their money mindset. We don't knowingly collect personal information from individuals under 18 years of age. If you believe we've inadvertently collected such data, please contact us immediately so we can delete it.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website. The date at the top of this policy indicates when it was last revised.
Contact Us About Privacy
Questions about how we handle your data? Want to exercise your rights or raise a concern? We're here to help.
Email: help@arovoraeron.com
Phone: +44 7974 406065
Post: arovoraeron, 1 Mugdock Rd, Milngavie, Glasgow G62 8PD, United Kingdom
We aim to respond to all privacy enquiries within five working days.